There are many people looking for help running their business but are sceptical of using virtual assistants. Unfortunately, there are a few bad eggs as there is in every line of business. I’ve put together this sceptics guide to ensure you have the best way of choosing a VA.
- Check the testimonials. Look for sites where the person has to submit a testimonial from their own account, sites like Google Business or LinkedIn. This stops the VA writing their own testimonials.
- Are they ICO registered? In accordance with UK law, the Information Commissioners Office register legitimate professionals who process data. I would argue that all Virtual Assistants will be processing personal data on some level and therefore should pay to be registered. I have followed their check-lists to ensure your data is properly kept and is secure.
- Do they have professional indemnity insurance? I have pride in my abilities but I pay for insurance to protect my business. If something goes wrong and your business suffers a loss as a direct result of something I did, you’re covered.
- Do they have a DBS certificate? You don’t legally have to have one but it shows any criminal convictions so if you’ve nothing to hide, why wouldn’t you?
- Don’t share passwords. In order to protect access to your business, I would always recommend setting your VA with delegate access rather than giving them the full passwords to your accounts. I recommend http://www.lastpass.com for storing passwords. This means you always keep control and if you want to revoke access to your business, you can at any time.
If you want a professional, reliable, conscientious partner to work with you for the best of your business, please arrange a free consultation at firstname.lastname@example.org.